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Trinidad Assistant Store Manager

The Opportunity

Our Trinidad location is looking for a motivated and sales driven Assistant Store Manager to join the team! Future team members will possess strong communication and leadership skills. They will be committed to providing a top notch customer experience for our patients. Candidates with supervisory and previous cannabis industry experience are encouraged to apply.

Key Duties and Responsibilities

  • Assist the Manager and serve as secondary point of contact in stores.
  • Assist Manager in achieving short-term and long-term business, marketing, and sales goals/objectives.
  • Provide support and serve as witness to Manager’s duty to reward and reprimand team members.
  • Assist Manager with support for MED reporting, paperwork, and METRC recording.
  • Assist with assuring daily compliance with MMC and/or RMS policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, dress code, and work schedules.
  • Assist with orders for procurement of saleable MMC and/or RMS supplies.
  • Assist State and Local Government Auditors and Law Enforcement with inventory, sales, and compliance audits when Manager is not present.
  • Comply with company cash handling policies and perform verification for Manager’s daily cash management responsibilities as outlined in the company’s policy; ensure cash is accurately counted and recorded.
  • Maintain a culture of high-quality customer service, patient communication, and customer service issue/complaint resolution.
  • Execute customer service and quality surveys as assigned by management.
  • Train all employees on policies, process, procedures, and roles.
  • Help team assist patients with understanding “care-giving” benefits and add patients as necessary (MMC Only).
  • Help team educate patients on medical marijuana medicinal properties and selection of proper genetics according to the patient’s desired effect or per specific medical ailment (MMC Only).
  • Help team educate customers on proper dosage and selection of edibles pursuant to the customer’s desired effect.
  • Attend and participate at weekly manager meetings and engage in ongoing education and professional development, as well as monthly team meetings.
  • Contribute to team environment and company advancement in agreement with the strategic direction set by management.
  • Daily correspondence via email and manager’s log, with the Retail General Manager, Manager, and Retail Staff as needed.
  • Comply with all HR policies, including confidentiality and non-disclosure.
  • Assist Team Members with purchases.
  • Maintain a clean and organized work environment.
  • Secure and organize all patient files.
  • Provide notary services for patients and ensure team members have notary credentials.
  • Be responsible for facility maintenance and troubleshooting as necessary including proper up-keep of phone, utilities, technology, maintenance, repairs, stock, and supplies.
  • Attendance of posted, scheduled hours is required at the store locations; however, additional availability outside of that schedule is also required (e.g. meetings, deliveries).
  • Physical duties may be required including but not limited to the following: lifting and moving boxes, inventory, and/or equipment.
  • Any and all other duties assigned

Supervisory Duties

  • Supervise all MMC and/or RMS operations and procedures during hours of operation if the Manager is not present.
  • Ensure scheduling needs are satisfied; adjust and accommodate scheduling changes when Team Members need shifts covered when Manager is not present.
  • Oversee Opening/Closing Procedures on a daily basis.
  • Assist Manager to ensure that all operations of the store run smoothly.
  • Assist Manager to ensure team members are trained, on track and doing their job correctly.
  • Hold employees accountable for adhering to company’s processes, procedures, and roles.
  • Other duties as assigned.

Required Qualifications

  • Must already possess or be able to qualify to receive a Colorado Marijuana Enforcement Division (MED) support badge and 21 years of age or older.
  • Colorado residency, no felony convictions, and must successfully pass an extensive background check.
  • Must have reliable transportation.
  • Working knowledge of medical and/or retail marijuana.
  • Knowledge of local and state laws and regulations pertaining to medical and/or retail marijuana.
  • Reporting and Information Management: must have knowledge of Microsoft Office and experience with process management, team problem solving, inventory control, and medical and/or retail marijuana policy and law.
  • Strong problem solving, communication, and organizational skills; anticipatory thinking and ability to forecast; calculating, multi-tasking, attention to details, conflict resolution, teamwork, and professionalism, accountability, and proactive active behavior.
  • Success and advancement in this position will require positive and cooperative attitude, professional behavior, and self-motivation.
  • High School Diploma or GED equivalent required. Notary services required.
  • Minimum 1 year of MMC and/or RMS budtender experience.
  • Experience working in retail required.

Physical Requirements

  • Physical aptitude and health necessary to perform manual labor tasks required for the proper management of center.
  • Ability to perform the following physical tasks: sitting, standing, stooping, stretching, walking, bending, twisting, reaching, performing repetitive motions, and carrying boxes.
  • Ability to lift up to 75 lbs. and push/pull up to 100 lbs.

Compensation

 

  • Pay Range - $14.50 - $16.00
  • Cash Tip Eligible
  • Bonus Eligible
  • Paid Time Off (PTO)
  • Health, Dental, and Vision insurance plans available
  • Supplementary insurance plans available including Life, Disability, Accident, and Critical Illness
  • 401k and ROTH 401k plans
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